Office Environments of New England

Title:	Audio Visual Service Technician
ID:	1006
Department:	Audio Visual Service
Location:	East Hartford, CT

Office Environments of New England, the premier provider of office furnishings, architectural and audiovisual products and services, is looking for an AV Service Technician to perform onsite and in-house technical support on AV systems and components.  This position is based out of our East Hartford, CT office location.
 
Ideal Candidate will:

• Provide on-site maintenance support to resolve reported issues with AV systems
• Meet client expectations for support of VC and AV systems
• Read schematic diagrams and design drawings
• Complete all testing and documentation in a thorough and detailed manner
• Document all system changes by marking up existing CADs and provide copies to the helpdesk and engineering for updating of electronic as-builts
• Install cabling and equipment/systems at client sites
• Provide coverage an average of one week per month of the 24x7 support pager for clients with 24x7 support
• Provide completed forms to helpdesk for all service and preventative maintenance visits in a timely manner
• Provide professional service and conduct
   

Skills and Qualifications:

• A minimum of 4 years of experience working with AV systems with a t least 1 year of experience in a troubleshooting capacity
• InfoComm CTS Certification highly desired
• Must be familiar with Crestron, AMX, Extron, ClearOne, BiAmp, Polycom and Tandberg equipment
• Must have experience using Crestron Toolbox for troubleshooting Crestron control systems
• Comfortable using windows based operating systems and Microsoft Office applications
• Strong attention to detail and troubleshooting processes
• Must have soldering experience
• Must be familiar with all AV cable and connector types

 
We offer a competitive compensation and benefits package including medical, dental, STD, LTD, Life/AD&D, 401(k), vacation, sick time, and paid holidays.
 
If you are looking for a company that encourages career advancement and you are the type of person who has strong customer service skills, high energy and appreciates
working independently… look no further!
 
Submit your resume today.

Check us out online at www.oene.com
We are an Equal Opportunity Employer